Shipping Policy – Kalanandi

At Kalanandi, we ensure safe, reliable, and timely delivery of your orders. Every product is carefully packed to maintain quality during transit.

Order Processing Time

• All orders are processed within 1–3 business days
• Orders placed on Sundays or public holidays will be processed on the next working day
• Once dispatched, you will receive a tracking link via SMS and/or Email

Shipping Time

Within India:

• Estimated delivery time is 4–7 business days after dispatch
• Delivery timelines may vary depending on location, courier partner, weather conditions, or unforeseen delays

Shipping Charges

• Shipping charges (if applicable) are calculated at checkout
• Free shipping may be offered on selected products or minimum order value, as mentioned on the website
• Shipping charges are non-refundable

Delivery Coverage

• We currently ship across India
• Delivery is subject to courier service availability in your area

Packaging & Quality Check

• Every product undergoes a strict quality check before dispatch
• Orders are packed securely to avoid damage during transit
• Customers are requested to record an unboxing video for safety and faster support

Undelivered / Failed Delivery

If an order is returned due to:

• Incorrect or incomplete address
• Customer unavailable at the time of delivery
• Refusal to accept the order

In such cases:

• Re-shipping charges may apply
• Refunds (if approved) will be processed after deducting shipping costs

Cash on Delivery (COD)

• COD availability depends on location and order value
• Additional COD charges may apply
• Repeated COD order refusals may result in COD being disabled for future orders

Need Help?

For shipping-related queries, please contact us at:
[Your support email / WhatsApp number]
Kindly mention your Order ID for faster assistance.

Our Promise

At Kalanandi, we aim to provide a smooth and transparent shipping experience while maintaining fairness for both our customers and our brand.